Privacy Policy
Privacy Policy
1. Introduction
Effective Date: August 17, 2026
Tri-Cities Mobile Detailing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have regarding your information when you visit our website, request a quote, book a service, or communicate with us.
Tri-Cities Mobile Detailing is a professional mobile and drop-off auto detailing business serving Kennewick, Richland, Pasco, and surrounding areas in Washington State.
If you have questions about this Privacy Policy, you can contact us at:
Tri-Cities Mobile Detailing
Website: tricitiesmobiledetail.com
Email: tricitiesmobiledetail@gmail.com
Phone: (509)-987-4921
2. Information We Collect
We may collect personal information when you:
Request a quote
Book an appointment
Complete a form on our website
Call, text, or email us
Communicate with us through social media
Make a payment or deposit
Submit vehicle information or photos
Sign up for service reminders, promotions, or other communications
The information we collect may include:
Name
Phone number
Email address
Service address or location
Vehicle year, make, and model
Vehicle condition and service-related information
Photos you voluntarily provide
Appointment information
Communications with our business
Payment and transaction information
Other information you voluntarily provide
We may also automatically collect basic information about how visitors interact with our website, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website or source
Approximate location
Date and time of website visits
3. How We Use Your
We may use your information to:
Provide auto detailing services
Prepare quotes and estimates
Schedule and manage appointments
Confirm upcoming appointments
Process payments and deposits
Contact you regarding your appointment or service
Respond to questions and customer service requests
Send appointment reminders
Follow up regarding requested services
Request feedback or reviews after a completed service
Send occasional service reminders or promotional communications
Improve our website, advertising, customer experience, and services
Maintain business records
Prevent fraud or misuse of our services
Comply with applicable legal and regulatory requirements
We do not sell your personal information.
We may use your information for the following purposes:
To provide and maintain our services
To improve and personalize your experience on our website
To communicate with you about updates, promotions, or services
To comply with legal obligations
Text Messages and Communications
If you provide your phone number, Tri-Cities Mobile Detailing may contact you regarding quotes, appointments, confirmations, scheduling, service updates, payment information, review requests, and other communications related to our services.
We may also occasionally send promotional or service reminder messages where permitted.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance or contact us directly.
Opting out of promotional messages does not prevent us from sending communications that may be necessary to complete or manage an appointment or transaction when permitted by law.
We do not sell or provide your phone number to third parties for their own independent marketing purposes.
5. Payments
Payments, invoices, deposits, and appointment transactions may be processed using Square or other payment providers we choose to use.
Tri-Cities Mobile Detailing does not store complete credit or debit card information directly on our website. Payment information is processed by the applicable payment provider according to its own security and privacy practices.
Transaction records, such as the amount paid, date of payment, service purchased, and customer contact information, may be retained as necessary for accounting, tax, customer service, and business recordkeeping purposes.